Your privacy matters to odiggo. This policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a user of our platform.
A summary of the core principles that guide how odiggo handles your personal information
All personal data stored by odiggo is protected using AES-256 encryption at rest. All data transmitted between your device and our servers is secured via TLS 1.3, the same standard used by global financial institutions.
odiggo will never sell, rent, or lease your personal data to third-party advertisers or data brokers. Your information is used solely for delivering, securing, and improving our platform services.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a verified data request to our support team and we will respond within 30 calendar days.
odiggo only collects personal data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance. We do not collect data speculatively or for unrelated commercial purposes.
We use only essential and functional cookies required for the platform to operate correctly and to analyse aggregate traffic. You can manage your cookie preferences at any time through your browser settings.
odiggo enforces a strict 21+ age policy. We do not knowingly collect personal data from individuals under 21 years of age. Accounts identified as belonging to minors are closed immediately and all data is securely deleted.
Your personal data is processed lawfully, fairly, and transparently in accordance with internationally recognised data protection principles.
Scope of This Policy: This Privacy Policy applies to all personal data collected by odiggo through the website at https://odiggo.cam, our customer support channels, and any other service through which odiggo interacts with users. By registering an account or using our platform, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
odiggo, operating the platform at https://odiggo.cam, acts as the Data Controller for all personal data collected from users of the platform. All enquiries, data subject requests, and complaints relating to this Privacy Policy should be directed to our Data Protection contact:
odiggo collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of our website, and from third-party sources such as payment processors and identity verification providers. The table below summarises the categories of data we collect and the context in which they are gathered.
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national ID number (KTP for Indonesian residents), passport number | Account registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city, province, and postal code) | Account regist ration, address verification (KYC) |
| Financial Data | Bank account number, e-wallet account ID (OVO, DANA, GoPay), payment card details, transaction history, deposit and withdrawal amounts | Deposits, withdrawals, payment processing |
| Account Data | Username, password hash, account balance, bonus balance, betting history, game session logs, responsible gaming settings | Platform access, gameplay, account management |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, referring URL, session duration | Automatically collected during platform use |
| Communication Data | Support tickets, live chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Behavioural Data | Pages visited, betting patterns, game preferences, time spent on platform, click behaviour | Automatically collected via analytics and platform logs |
odiggo processes your personal data only when we have a lawful basis to do so under applicable data protection legislation. The legal bases we rely on are as follows:
Processing of your identity data, contact data, financial data, and account data is necessary for the performance of the contract between you and odiggo (as set out in our Terms & Conditions). Without this data, we cannot provide you with account registration, deposit and withdrawal services, or gaming functionality.
odiggo is required by law to process certain personal data for anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) compliance purposes. This includes identity verification, proof of address, and transaction monitoring. These obligations arise from the gaming licence under which odiggo operates and from internationally recognised financial crime prevention standards.
odiggo processes technical data, behavioural data, and communication data based on our legitimate interest in operating a secure and efficient gaming platform. This includes fraud prevention, platform security, customer support quality assurance, and aggregated analytics to improve user experience. Before relying on legitimate interests, we assess that our interests do not override your fundamental rights and freedoms.
Where processing is not covered by the above legal bases — for example, when using optional marketing cookies or sending promotional communications — odiggo will seek your explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
odiggo uses the personal data we collect for the following purposes:
odiggo does not sell, rent, or lease your personal data to third-party advertisers or data brokers. We share personal data only with trusted service providers and partners who assist us in operating the platform, and only to the extent necessary for those specific purposes. All third parties who receive personal data from odiggo are contractually bound to process it securely and in accordance with our instructions.
We share limited personal data with the following categories of service provider:
odiggo may disclose your personal data to law enforcement, regulatory authorities, or courts when:
In the event odiggo undergoes a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to exercise your data rights before the transfer is finalised.
odiggo does not, and will never, sell your personal data to third parties for their own marketing purposes. We do not participate in data brokerage, audience segmentation for external advertisers, or any other commercial data-sharing arrangement that benefits entities unrelated to the provision of our gaming services.
odiggo operates as an internationally licensed platform and may store or process your personal data in jurisdictions outside Indonesia. Where personal data is transferred to countries that do not provide an equivalent level of data protection to that required under Indonesian or international standards, odiggo implements appropriate safeguards, including:
odiggo retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to satisfy legal, regulatory, or contractual obligations. The retention periods applicable to each data category are as follows:
After the applicable retention period expires, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
odiggo uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and secure your session. The types of cookies we use are categorised below:
Essential cookies are strictly necessary for the platform to function. They enable core functionality such as user authentication, session management, payment processing, and security features. These cookies cannot be disabled without severely impairing the platform's usability.
Functional cookies remember your preferences (such as language settings, currency display, and game filters) and provide enhanced features such as live chat support. These cookies improve your experience but are not strictly essential.
Analytics cookies help us understand how users interact with the platform by collecting aggregated, anonymised data on page views, navigation paths, session duration, and device types. We use this data to identify usability issues and optimise platform performance. These cookies do not identify you personally.
You can control and manage cookies through your browser settings. Most browsers allow you to block cookies entirely, delete existing cookies, or receive a notification each time a new cookie is set. Please note that disabling essential or functional cookies will prevent you from using key features of the odiggo platform, including account login and payment processing.
For guidance on managing cookies in popular browsers:
As a user of the odiggo platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request and proof of identity. We will respond within 30 calendar days.
Limitations on Data Rights: In certain circumstances, odiggo may be unable to fully comply with a data subject request — for example, where deletion would conflict with our legal obligation to retain KYC documents for 5 years under AML/CTF regulations, or where erasure would prevent us from defending a legal claim. In such cases, we will explain the limitation and offer alternative measures where possible.
odiggo implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes:
While odiggo takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
odiggo enforces a strict policy prohibiting individuals under the age of 21 from registering or using the platform. We do not knowingly collect, process, or retain personal data from individuals under 21 years of age.
If we become aware that a registered account belongs to a person under 21 — whether through KYC verification, user report, or internal monitoring — we will immediately suspend the account, void all bets and bonuses, and securely delete all personal data associated with that account. Any funds deposited by the minor will be returned to the source payment method where possible.
If you are a parent or guardian and believe your child has provided personal data to odiggo, please contact our support team immediately at [email protected] so we can take appropriate action.
The odiggo platform may contain links to third-party websites, services, or resources (such as game provider websites, payment processor portals, or external help resources). odiggo is not responsible for the privacy practices or content of these third-party sites. When you click a link that takes you away from https://odiggo.cam, you are subject to the privacy policy and terms of that external site.
We encourage you to review the privacy policies of any third-party sites you visit. odiggo does not control and cannot be held liable for how third parties collect, use, or share your personal data.
odiggo reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this document and publish a notice on the platform homepage.
If changes significantly affect your rights or how we use your personal data, we will notify you by email to your registered address at least 30 days before the changes take effect. Your continued use of the platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
We recommend reviewing this Privacy Policy periodically to stay informed of how odiggo protects your personal information.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how odiggo handles your personal data, please contact our support team:
If you are not satisfied with how odiggo has handled your privacy complaint or data subject request, you have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction where you reside or where the alleged infringement occurred.
Our dedicated support team is available 24/7 to answer privacy questions and assist with data subject requests. You can also explore our Terms & Conditions and Responsible Gaming policies for more information about your rights and protections on the odiggo platform.
Your personal data is protected by industry-standard encryption and processed in accordance with international data protection principles.